General Aire 990-13 Evaporator Pad
List Price: $19.99 Sale Price: $14.95
GeneralAire’s 990-13 evaporator pad, sometimes called a humidifier/water filter, is an indispensible part of the humidifier. The pad soaks up water as it passes through the humidifier, and then circulates humidity into the air. This keeps your home or business nice and comfortable during the dry season. This pad is made of aluminum encased in a heavy wire frame, and is coated with a special absorbent material which evenly draws water across the pad, and increases the amount of humidity produced. While these pads work hard to provide clean and comfortable air, as time passes, pollutants and minerals build up on the pad and diminish performance. It’s important to note that the pad cannot be cleaned, and must be replaced at least once a year to ensure superior performance and air quality. Fits models 709, 709L, 709LH, 1040, 1040L, 1040LH, 1040R, 1042, 1042L, 1042LH, 1042R, 1137, 1137R and SL-16 Series.
This component is also known as part number: 7002
This item is sometimes called a media filter, humidifier pad or water filter. The manufacturer is sometimes referred to as General Filters, General Air but is correctly spelled GeneralAire®.
- 9 3/4 (inches)
- 12 (inches)
- 1 1/2 (inches)
- 21 (oz)
- Replacement Schedule:
- At Least Once Per Heating Season
- Indicated on Product
- Non-toxic Coated Aluminum in Metal Housing
It fits by ( )
It's an old humidifier and I'm glad they had the correct part.
"General Aire 990-13 Evaporator Pad" by Thomas E. Sawatzki (Chicago IL US)
This is the proper unit to use. An aftermarket filter was installed by the maintenance co. A leaking drain pan - the proper filter contains and channels the water better - thus NO LEAKAGE.
Humidifier pad by Douglas Kern (Brighton Mi US)
Pad fit perfectly, in and out changing in 5 minutes or less!!
Great Service by G. Jarocki (Chicago Il US)
Got fast service and filter fit. Brought on sale so got 2 at a good price.
Home owner by Ed Breece (Macomb IL US)
Evaporator pad fit perfectly and appears to be exact replacement of original.
pad by Dale Winters (New Haven MO US)
Evaporator pad by Jane Alisa (Macomb US)
Great product, shipped beautifully
excellent part by Jim Eckenrode (Clinton Twp Mi US)
This part is exactly like the original and it works fantastic. Don't waste your time or money on the cheap replacements they are not worth it.
Great evaporator pad by Willliam & Barbara Wiggins (rural Il US)
I am so glad to find the manufacturer of the humidifier on our furnace on-line. The evaporator pad is always replaced before turning on the humidifier unit for the winter season. The pad slid in place on the very first try! I am also impressed how reasonably priced the pads are. Shipment was received in a short time and in good condition. Overall satisfaction is WAY over 5 stars.
SpringAir filter by Andrea Nelson Murphy (Chicago Il US)
These filters are simply not available at any hardware store that I've found. So convenient to order online. When i called to place the order (because I wasn't sure which fit my model), they quickly referenced the last time I ordered, so I knew it was right. Easy, easy, easy.
Evaporator Pad change by Michael Milewski (Zionsville in US)
Fit perfectly and easy to install. Convenient to order. Get one every fall before winter sets in. Great humidifier, trouble free.
evaporator pads by ron lovins (kansas city mo US)
Review by Dale Sall (Jenison Mi US)
Delivered in good shape, working well
evaporator pad by Martin Letellier (Centennial CO )
We are pleased with the products, mostly because of the cost thru your company compared to the furnace company.
effortless by rodney rusakiewicz (hoffman estates il US)
friendly web site easy to navigate quick order time speedy delivery great working with your organization
Great Service & Value by Barbara Haase (Howell Mi US)
I was delighted when the Evaporator Pads for my furnace humidifier arrives so quickly after placing my order. I appreciate the good service and actually paid a lower price than a local company was charging. Thank You !
Review of purchased part by James Ventre (Staten Island NY US)
The part fit and works perfectly. The Customer Service Representative was friendly, courteous and most importantly Helpful. Thank you.
Excellent product by Daniel McShane (Chicago Il US)
I change my filter every heating season and have never had a problem with the product or service.
Perfect replacement by Marge Schoenherr (My Clemens MI US)
I ordered the filters to replace the one in my humidifier. They arrived in a timely manner and are exactly what I needed. I will order them from you again when the time comes.
Miss by Lucia Brown (Aurora CO US)
Thank you for sending the correct part promptly.
Home owner by Tom Slaughter (Oelwein Io US)
Very well made....Thank you.
Evaporator Pad by Aaron Krontz (Sturgis MI US)
The parts were shipped very quickly and (surprise) we ordered the correct parts and they are working great. Thanks!!
General Aire 990-13 Evaporator Pad by Mark Pelc (Ballston Lake NY US)
The pad was what we ordered, came in a timely fashion, and the pricing was very competitive. I was extremely pleased, and will order again.
It Works by Donald Piersma (Wyoming Mi US)
The General Aire 990-13 Evaporator Pad does the trick - living in Michigan, winter is often very dry. The new pad works.
All good! by Liberty ( Mi US)
Prompt service and everything is as ordered.
Product review by John J. Ruffing (Hemingford Ne US)
The order arrived promptly and in excellent condition. It was easily installed and now is working as it should, maintaining the selected humidity in my residence.
Great Original Part by Scott (Cincinnati Oh US)
Ordered 2 of these for my dad because all he could find locally was a sub-par cheap replacements, This OEM is the way to go, has the nice aluminum frame around it and it works great.
Mrs. by lynn leezer (galena oh US)
excellent product. Exact fit.
Humidifier by Nina Turec (Olathe KS US)
The product was just as expected. It was easy to install.
Evaporator Pad by Glenn Browning (Kirksville MO US)
Very pleased, quick shipping, product as advertised, easy to install.
990-13 Evaporator Pad by Channing Suscha (Avon OH US)
Brand New. Perfect fit. No issues. Fast delivery.
Kansas City Ed by ed yeater (Raymore )
The General Aire evaporator pad which I ordered arrived in very good shape and in just 3 days after I placed my on-line order. The pad that I received is just what I needed and it was easy to install by following the instructions that came with my order. Good Job.
Great price by Brian Snyder (Westfield Ne US)
The product works as expected. My kids lips are no longer chapped. My wife said her skin wasn't as dry, so as for as its performance, it works great. The nest part was the price from ordering right from this site. I searched many places. At the time, this was the most economical. I highly recommend purchasing this product from here.
GREAT SERVICE! by Shireen McLaughlin (Bonner Springs Ka US)
I bought a replacement for my humidifier from Home Depot. THEY told me it was the one I needed. It didn't fit and was very cheaply made, so I called the manufacturer. My call was answered immediately, by someone I could easily understand...an AMERICAN! Imagine that! Anyway, the guy knew exactly what I needed when I told him what I have and got it shipped to me right away. I'm loving the service I got and the part is waaay better than anything else out there!
evaporator pad by ( )
Product was well packaged and arrived undamaged. Nice plastic wrap packaging. Fits and functions as it should.
Perfect! by ( )
Evaporator Pad by Russell Lay (St. Louis Mo US)
Gen-Air always gets it right and the responce is fast. Very happy with the service
General Aire 990-13 Evaporator Pad by Cheryl Fenton (Cameron Mi US)
This is the original replacement product. Excellant price.
Great service by Mary Pat Lichtman (Royal Oak MI US)
The service on finding the right pad and ordering it was excellent. I did this online and they were a great help to me. When it arrived, I was able to replace my old pad easily because of the directions I received. I ordered two pads for this year and will definitely come back here again to reorder in the future.
Perfect Replacement by Pauline Nelson (Shawnee KS US)
This evaporator pad is the exact model for my General Aire humidifier. Ordering this product was easy, it arrived when it was supposed to and the instructions were easy to follow.
Humidifier Filter by Deborah (Clinton Township Mi US)
Great product by tom bennett (hudsonville mi US)
Had this general aire for 10 years now and still glad I bought. Have never had a problem with it.Pads are easy to replace
Terrific service level by Mike Sheridan (Lake Villa Il US)
Humidifier filter pad fit perfect and arrived on time Keep up the good work and thank you
general aire 990 -13 evaporator pad by Dan zanitsch (Florissant Mi US)
The parts came assembled in a package with protection and are in good shape.
good parts by Michael Blickhan (Independence mo US)
perfect fit. nice price
Great authentic part by Leo (St Louis Mi US)
Great part, fits great, good price
home owner by Frank Esposito (staten island Ne US)
the pad work's better than ever.
Just what we needed by Lisa (Omaha Ne US)
Always the product I need, and always superfast delivery! Thanks!
easy evaporator pad change by Michael Milewski (Zionsville In US)
fits humidifier perfectly, received as promissed.
Just as promised by Karen Popken (ELKHORN Ne US)
Looked all over town for these filters. Couldn’t find them. Could replace with a filter of the same size but without the frame and the furnace tech said that is why the humidifier was leaking water all down the side of the furnace. Went online and found them easily and for the right price. Arrived ina timely manner. Just as promised. Will reorder when needed.
Great part and service by Steven Marzorati (Rockford Il US)
Web site clearly marked and labeled—�—Excellent pricing and fast delivery
Perfect replacement by ( )
Fit perfectly, exactly the same as OE pad from when humifier unit was installed in2006. Reasonable price, quick delivery. Don't mess with ordering the pads on ebay or amazon that do not include the necessary frame around the pad, get the original from the company that makes the humidifier. Its the correct item at a decent price.
Good Pad for Humidifier by John T Kerbaugh (aurora CO US)
I have used these pads for several years without a problem. They allow humidification of our home throughout one winter and I replace them after the end of our heating season. Our excellent water quality here allows a full season so they only need annual replacement. I appreciate the convenience of ordering online.
Evaporator Pad by Michael D. Brendza (Chesterton In US)
Delivered timely, close fit but it finally slipped in place. No leaks I'm good for another 10 years.
Air filter by ( )
Evaporator Pad by (Glenview IL US)
My only "negative" comment would be that shipping took more than 7 days which is longer than I've waited for products being shipped a similar distance. Other than that, I was very satisfied. Price for the parts I ordered was the best price I found. The new evaporator pad was an exact replacement for the old one. Installation was simple. Would definitely order from generalaireparts.com again.
Thanks by Bryan (Leonard MI US)
After five years of purchasing a Honeywell pad and cutting it to fit. I thought to search General Aire on the internet and located the complete evaporator pad cartridge at a lower price than I was paying for only the paper pad. Go-figure! Thanks for your prompt and no-hassle support.
review by Kathleen Bowers (Warren Mi US)
I am very happy with my ordering experience with your company. Products arrived quickly and in good condition. The ordering experience was easily done. Your website is customer friendly. I will be doing business with you again.
john by ( )
Exact replacement, great price and arrived on time
thank you by Steven E Chance (Dayton Oh US)
I would like to take the time to thank you for great service. My mother has had the Gen Aire on her furnace for over five years. She did not know that the filter was to be changed each season, so you can imagine how clogged the filter was when I found it. I was able to locate your web site by searching your product name. The web site was easy to use and I was able to locate the filter I needed without any problems. I ordered the filter and received confirmation as well as shipping updates. The product arrived in the predicted time and was exactly what I ordered. I was able to install the new filter easily and now it is running just fine. I want to thank you for such a great experience in buying your product. Ordering was easy, I was well informed on the status and the product was delivered in a timely manor and exactly what I had ordered. Thanks again Sincerely Steve Chance
Evaporator Pad by Steve Butler (Schenectady NY US)
After making my first purchase, the company sends me periodic reminders to replace the pads. Their website is easy to navigate, my order is shipped the next day, and the product always meets my expectations. I highly recommend them.
Good Quality by ( )
Part was as depicted in it's description and picture. Was delivered quick. Good price.
Doug by Doug Reiter (Le Mars Ia US)
Was exactly what I needed...arrived in a timely manner...satisfied!
Prompt and good price by Megan Greene (Morrison CO US)
Thank you for the quick turnaround!
Doc by Doc Lar (Delta Township MI US)
Just what I was looking for. A local heating-cooling company I previously purchased the evaporator pad from is no longer in business. Big box stores have the media without the metal frame; a clerk told me to use my old frame, but that only works for a year or two. Now, I have the complete assembly and know where to buy more. The humidifier was originally connected to a "fresh" (hard) water line when it was initially installed; the hard-water buildup greater reduced effectiveness. A plumber switched the input to a softened water line a few years ago, which greatly improved performance. In addition, I was able to throttle back the inlet valve to reduce water consumption while maintaining uniform water flow through the evaporator pad.
Evaporator pad by Tm Emerick (MUSCATINE IA US)
website easy to use. Pad was rec'ed in 4 days, installed easily.
Humidifier filter by ( )
Had great experience expecially with the customer service
Thing I needed. by Ann Weaver (Brighton Mi US)
I was so happy to get this part. It was just what I needed. I got the same part that was in it. It fit just like the last one did.
Easy use, not complicated process by Rick Wilmer (Castle Pines CO US)
Website use, great ordering process, shipment tracking was all easy to use, no fluff, right to the point, not a lot of extraneous stuff to sift thru, which is appreciated. Shipment tracking link etc was accurate, precise, and easy to use.
Evaporator pad by Daniel Miller (Manhattan Il US)
I will not replace the evaporator pad with any other brand. Well made and durable. Excellent quality and price.
evap pad by george page (omaha ne US)
could not find it localy so it was great
evaporator pad by Robert Cummings (Northville MI US)
I received my part quickly and installed it easily.
furnace water filter by jean stiehl (Fife lake MI US)
Great product and it was exactly the part we needed for replacement.
Evaporator Pads by Phyllis Burch (Clarkston Mi US)
I have been ordering these pads for my humidifier for at least 3 years. The website is very easy to find and purchase your product. The prices are also very reasonable. Shipping is always on time. I recommend this site and product.
No Problems by David A Kuhns (Centerville 0h US)
Good product and good service.
Gen Aire 990-13 Evaporator Pad by Mark Nelson (Marion Io US)
Good quality product and easy to install...
great service by ( )
I ordered replacement filters for my whole house humidifier and it was an easy process through your site. shipped quickly and everything needed to replace filter. thanks again and will be back.....
General 1040 by Max Heltzel (Peoria Il US)
The product works well, I've had the General 1040 close to 15 years and have had other filters and it did work as well so I'm happy to have the a filter that's close to the original.
home owner by rodney r rusakiewicz (hoffman estates il 60169 US)
complete satisfaction with product ease in ordering
Found my General Aire 990-13 Evaporator Pad by Sharon Zalewski (Auburn Hills MI US)
I was happy to find this pad online because most hardware stores have a pad that doesn't have the outside frame attached. The other problem I had was that a heating company that had this item had only part time store hours to buy parts. The pads came quickly and were in good condition.
990-13 Evaporator Pad by Joseph Cassell (Amissville Vi US)
I purchased the 990-13 Evaporator Pads for my humidifier. The pads were the same as the original pads. The arrived when promised and were easy to install. I did a lot of research and they were the best deal that I could find. The company that did the install a few years ago wanted a great deal more.
Satisfied by Jim Kniesly (Dayton Oh US)
We had a complete and satisfactory experience with our order.
Great service by Robert Clasquin (Highland IL US)
Received exactly what I needed. Delivered on time and in perfect condition. Would definitely recommend General Aire to anyone.
Perfect Fit by Patrick (New Lenox Il US)
Exactly what I needed better part for less money even with shipping than I can by locally
Humidifier parts by Jamie G (St. Louis MO US)
Great service and quick shipment of my replacement evaporator pads
Perfect part by J Hampton (Louisville Ky )
Googled the General Air brand name and the web site took me right to the part I needed. It's nice that a 50 year old humidifier part is still available.
Mr Cook by Danny Cook (Lakewood Co US)
Just what I needed. Fits perfectly into place and the part was easy to find.
Andy by Andrew Scheele (Jackson MI US)
Product came promptly as advertised.
Great and Fast Delivery by L McCoy (Omaha Ne US)
Just the size I needed, which isn't carried locally anymore. :/ Delivered very quickly. Works like a beast, and worth it.
."General Aire 990-13 Evaporator Pad" by Andrea Deming (Portage MI US)
everything was delivered as quickly and as accurately as expected!
General Aire 990-13 Evaporator Pad by Leslie (Gainesville Vi US)
I am so thankful that I found your website so that I can order Evaporator Pads directly from you. Contractors seem to triple the price if they bring one with them to install in our humidifier.
Alum. media by Thomas F. Carmichael (COLUMBUS IN US)
I have already given my ideas on the evaporator pad. I believe the aluminum pad should be replaced with another material that does not oxidize away so quickly. By the end of the heating season it is nothing but a messy lump of well oxidized aluminum with broken pieces of the material hanging from the frame. I think it is fair to say it is made to replace every year but I am sure that it is not functioning as well in the second half of the year as the first. Perhaps there is too much water pressure coming into the unit. I have seen nothing on this but I can cut back the flow if necessary. I have bought elsewhere the evaporator pad still in the plastic with white aluminum oxide powder inside the packaging. I think it does an average job but with a different media it could rate a 5.
Evaporator Pad by Thomas Gable (Waterford Mi US)
perfect fit with no problems installing
Evaporator Pad by Bernard Klein (Ann Arbor Mi US)
Ordering was easy. Delivery took a few days longer than predicted. Product arrived undamaged and the first of the 6 filters I bought is in my humidifier duct.
Mr. Vossen by Russell F. Vossen (Grand Rapids Mi US)
I'm pleased with the product. Much better then the product I purchased for several years at local hardware store.
General Aire 990-13 by Janice Masters (Lansing MI US)
Part worked perfectly. I had trouble finding this part locally. Your web site had correct part with instructions for installing. Thank you.
Purchase of GE 99013 by Jae Han (Barrington IL US)
Excellent and fast service from order to delivery!
Evap. Pad by Dennis (Grand Rapids MI US)
The evaporator pad is the exact replica of the original. It fit perfectly. I also purchased a solenoid and it worked fine.
Good Job by David K Craig (Calgary Al CA)
Product received promptly and in undamaged condition. I will order again from you !!
installer by rex t pass (oakdale pa US)
General Aire 990-13 Evaporator Pad by Hermes Nazario (Staten Island Ne US)
I ordered four (4) that were delivered and received on time. They were exactly what I wanted and needed. Product received in excellent condition. The representative I spoke with was very helpful and courteous. I Would recommend General Aire Parts to anyone.
evaporator Pad REview by Ed Benson (Warrenton VA US)
Product was as advertised and was an exact replacement for the pad currently installed in my whole house humidifier. My order was processed immediately and I received the material when promised. All I all a positive experience for me and I will continue doing business with General Aire.
Seems to work by John Coppola (Sterling Heights Mi US)
General Aire offers the only evaporator pad for my older model humdifier. They seem to work fine. I do wish there was a way that wasted less water down the drain. This is the next best thing and works as well as any other, if not better...
Exactly what I ordered by Jason ( Ne US)
I went to the website to order parts for my furnace humidifier. Very easy to navigate and I got exactly what I ordered in about a week. No issues. Parts were new and exact fit.
General Aire 990-13 Evaporator Pad by Ron Knudson (Royal Oak MI US)
Inserted the new filter, but the humidity in the house has not improved. Is there a way to determine if the humidifier is working or not?
General Aire 990-13 Evaporator Pad by Kevin Lorah (Hummelstown PA US)
Thanks. Quick shipping and exactly what was ordered. Appreciate it.
Perfect Fit by E Moore (Topeka Ka US)
We had bought a new (older) home in 2014. Once we turned on the furnace the first time, we noticed the humidifier wasn't running. Upon further investigation, we determined the evaporator pad was bone dry, because the pipe connected to the unit was calcified. We were concerned that we would have to replace the entire humidifier, since it had been installed in 1998, but were elated when we found a replacement evaporator pad available on your site. We received the product within 5 days, product was packaged well, and once we cleaned the pipe opening and installed this evaporator pad, we were back in business with the present humidifier. We give navigation of the site, delivery of the part, and the quality of the part itself an excellent rating, and we intend to check your site first in the future when other needs arise.
To Whom it may concern by James A. Doll (McPherson Ka US)
Was amazed on how fast of service you have. Received the product in GREAT SHAPE ! NO DAMAGE ON THE BOX IT WaS IN !! thanks for everything ! Jim
As advertises by Michael Stanko (Simsbury CT US)
Sad to say that getting exactly what was advertised is unusual. This product was perfect with what appears to be excellent quality. I don't mind paying for quality products but am typically disappointed. I will buy an exact replacement when needed.
filter by Win Webb (Ballwin MO US)
The filter was shipped and arrived when expected and was easy to install
General Aire 990-13 Evaporator Pad by Brian Edwards (La Salette On CA)
The replacement pad was exact fit and works like original.
Evaporator pad by Walter Terry (Auburn Hills MI US)
The pad was the exact one that I needed. I'd looked for replacement pads locally and not one store carried this brand. I wasn't sure about ordering over the internet and getting exactly what I needed. I went ahead and ordered. I got just what I needed and it didn't take too long to arrive. This website is great to order from with clear direction and pictures.
Humidity filter by Robert howell (Royal Oak Mi )
Good product and delivery servicw
Quick and Easy by Tom (Chicago Il US)
Great online service. Very straight forward and quick delivery.
product review by garyf kraft (waterford mi US)
just installed and so far so good.
Evaporator Pad by John Smith (Chagrin Falls OH US)
It was the right part. A little tricky to install. Also UPS took 7 days (!) to get from Phoenix to Cleveland. Seemed a bit long, but not the seller's fault.
A+ Performance & Product by Kevin (Eldridge MO US)
Spent more time trying to cancel and get a refund on an order through another website due to extreme backorder than it took to place this order, receive the parts and install them. Also, was able to speak to a live person without being put on hold. Dozens of calls and after nearly an hour on hold I never did get to speak to a live person from the other website. I'm more than happy to pay a little more for timely service and a reputable company. First time customer and soon to be repeat customer. Long live customer service. Btw, evaporator pad fit and works perfectly.
Owner by Richard Easlick (Elsie Mi US)
FILTER by BRUCE WITTENBACH (GREENVILLE MI US)
THANKS ALL WAS FINE RIGHT PART .GOT IT FAST THANKS
Mr. Marv by Marv Chell (Pine River MN US)
The filters I ordered arrived on tine and have been working just fine. A job well done.
Completely Satisfied! by Nancy Tiseo (Clinton Township MI US)
I placed two separate orders and both orders were processed and arrived safely! Web site for part replacements is very user friendly! I'm a totally satisfied customer!
Rate a product by Calvin Bouma (Holland Mi US)
Great product , fit perfect !
Owner by Scott gibbs (Boyne city Mi US)
This evaporator pad seems to work as it should
retired by James Arden Bell (Kansas City Mj US)
It was easy to install and is working just fine
John Insco by John Insco (Liberty Township Oh US)
Worked great---fit perfectly---just in time for 12 degrees below zero!
General Aire 990-13 Evaporator Pad by Thomas Gonnella (Cincinnati Oh US)
The General Aire 990-13 Evaporator Pad was exactly what I needed. It fit perfectly. Made from quality materials. I was so tired of buying the generic pad from the hardware store. They never have the exact size you need and trimming was a pain.
Humidifier evaporator pad by ( )
Excellent replacement, web page, and service. Also came with instructions that were extremely helpful.
Bill Brown by Bill Brown (Blue Bell Pa US)
Easy ordering, reasonable pricing, and timely delivery.
Evaporator Pad by Sheila (Sterling Heights MI US)
The part was easy to find on the website, arrived in a couple of days, and was easy to install.
Evaporator pad by Susan L. Eberly (Nazareth Pa US)
The evaporator pad was just what we needed for the humidifier on our furnace. It works great. Thanks & you will probably get more orders from us.
well done by Dan (st. louis Mi US)
what I wanted, right on time
Evaporator Pad by ( CA)
Product as per original. Delivered on time. No problems
evaporator Pad by Joseph Affinito (clifton NJ US)
I have replaced the Evaporator pad in the furnace. It was last changed 3 years ago.. All seems to be working fine. I purchased 2 pads in my order, so I will be ready for next year also.
Humidifier Up and Running by BL Curtis (Sterling Heights MI US)
The Evaporator Pad arrived on the date promised, packing kept it safe. Its specifications were exactly as described on line. My only suggestion is to include a sheet of instructions for the removal of the old pad and the installation of the new one. The instructions are on the cellophane wrapper on the outside of the pad and difficult to read and follow. Make it step by step directions that are simple enough for the amateur plumber to follow. Thanks.
General Aire 990-13 Evaporator Pad by Kathy Johnson (Glenmont Ne US)
The product worked out well. We cannot purchase it locally anymore. The price was excellent and it arrived exactly when promised. We are very pleased!
Evaporator Pad by Ed Yeater (Raymore Mi US)
The Gereral Aire 990-13 evaporator pad arrive quickly and in good shape and the correct item that I ordered. I note that the shipment included a form for returning the item that was needed which it was not needed.
Correct Match by Phil (Ann Arbor Mi US)
Drop in replacement
General aire 990-13 by Nancy Sappington (Montreal Mi US)
I live in a rural area and was not able to find this item. I had a great experience with your company starting with finding the product easily on your site to ordering and receiving it. It fit perfect I will be ordering more from you in the future. Thank you for a great job Have a nice Day Nancy
satisfied customer by Bill Bobb (Shawnee Mission Ka US)
The unit arrived safe & sound on the date as described. Totally satisfied...and have no hesitation placing any future orders.
Evaporator Pad. by Ernest Wiles (Seward Ne US)
Great service, I will order from you again. Thank You!
Rating by Chester Watson (Henderson KY US)
The individual I spoke to was very helpful and knew specifics of the product involved. Could probably have given 5 stars,I just don't give top grade as a matter of principle.
General Aire 1157 Humidifier pad by Michael Shannon (Oak Brook IL US)
Correct product was shipped, and it arrived on time.
Janice by Janice C Hamilton (Aurora CO )
It works great! So glad you folks carry the products our home furnace needs! The evaporator pad makes a big difference in the quality of the air we breathe in our home.
Humidifier by Mina McGinnis (Bel Aire KS US)
I have an OLD humidifier model and could not find the replacement filters locally. Went online and found the product and ordered it right away. Delivery was quick, installation was easy and the all is well!
General Aire 990-13 Evaporator Pad by Mark (Chicago )
The replacement evaporator pad fit my unit perfectly. Packaging was great and my order arrived quickly. Good service decent product for the price. I would definitely purchase from General Aire Parts in the future when the need arises.
Lifesaver by ( )
We love our humidifier and having the pads accesible for ordering online is so much easier than contacting our installer. thank you.
General Aire 990-13 Evaporator Pad by ( )
I was pleased with ease of finding the needed products on your website and then going through the checkout process. I received email acknowlegement of the purchase and subsequent notice as the logistical aspect of the process began to promote delivery. The delivery was received on the last day of the timeframe, spanning several days, for when the delivery was promised. I suggest watching carefully that, if the delivery consistently takes until the last day of the timeframe promised (i.e. 3-5 days) that your promise be re-worded to indicate it will take a "approximately 5 days" to set proper expectation. I would definitely return to do business.
Quality Product by Shirley Kules (Seven Hills OH US)
We were surprised how nice and sturdy this evaporator pad is made. Definately worth the money. Our old one hadn't been changed for a long time (because we didn't know we needed to change it). So easy to find & order on the internet & like I said sturdily made product. Also very easy to install. I got 2 so we're ready for the next time we need to replace. And I should mention it was very quickly delivered.
Evaporator Order by Ron Bishop (Traverse City MI US)
The pads arrived on time and were exactly what was ordered.
Rating by Donald Gulas (Eastlake Oh US)
Good Product, Great Service, Fair Price
General Aire 990-13 Evaporator Pad by Saaa Bsssaaa (Clinton Twp MI US)
great service, correct part, fast shipping and fair price. What else can you ask for>
good part by Paul Cotey (roseville mi MO)
review by Philippa Biggi (Littleton co US)
Ordered from General Aire and received the eveaporator pad in a couple of days. Very quick service. Thanks
Evaporator pad for humidifier by Ronda (Findlay OH US)
The product was exactly what we needed and was shipped to us in a timely manner. We are very satisfied with the product and the company.
Consumer by Bob (AKRON OH US)
Excellent! Easy to order. Supper Fast Shipping!!!
Great Service by Lee Francis (Plainfield Il US)
Thanks for your quick attention to this small order. It was sent out quick and at a great cost. I'll be back for sure. Thanks
General Aire 990-13 by John Feher (Suttons Bay MI US)
furnace humidifier filter works just fine
Evaporator Pad by Coreen Vicini (Morton Grove Il US)
I hate to admit how long we have been useing your product. I can only say my humitifier is 25 years old and your filters have been changed every fall and I am happy to say all is working well. Thank you for stocking such a great product.
Evaporator pad by Linda Woody (Fenton Mi )
Great service for the part I needed! Thank you!
Great experience by Stan (Calgary Al CA)
I am very happy with the pads. Delivery was very fast.
Evaporator Pad by John Mallos (Rockville MD US)
this item was purchased as a replacement part on an older unit that was not listed. By comparing measurements, and the photo image, it was determined to be compatable. It was!
Evaporator Pad 990-13 by Mark (Valley Center KS )
Evaporator pad was as advertised and fit right in place in the humidifier.
homeowner by Allan P. Morris (Independence Mi US)
My General Aire 1040 power humidifier was originally installed on a furnace in 1990. This furnace was recently replaced and the installer re-installed the old humidifier on the new furnace. He said it was working just fine and there's newer but not better models.
evap pad by ray keeler (waterford mi US)
you made a messy project an easy one and at the right price thank you
evaporator pad by H. Mundie ( Mi US)
We are happy with the prompt service. Product easy to install, and seems to be working as expected. Thanks
Humidifier filter by James Davis (Springfield Il US)
I ordered and received the exact part that I needed within a week.
Great Product by Jeff Carter (Longmont CO US)
I am very pleased with the General Aire himidifier filter. The delivery was prompt, the product is of high quality, and my furnance is performing well.
evaporator pad by ( )
It was easy to find the correct replacement pad just by knowing the model number of my humidifier. Delivery was prompt and the new pad installed easily by following the clear instructions. And I thought the price was reasonable. You can't ask for much more than that.
Owner by ( )
Shipping was prompt and the part was as ordered. Installation was easy.
990-13 Evaporator Pad by Paul Buchholtz (Columbus OH US)
Received in a timely manner and easy to install.
Evaporator Pad by James Gautreau (Fort Calhoun NE US)
General Aire 990-13 Evaporator Pad by David Casserly (Alexandria VA US)
It seems to be working just fine. Easy to order and pretty quick delivery. Instructions proved to be pretty good, too. Thanks.
Mr Fixit by Nolan Sanders (St. Clair MO US)
Consumer/Home Owner by Hugh Durkin (Akron OH US)
I have had the humid.for approx. 20 yrs. The unit has performed perfectly all this time. The only service I have ever needed has been to replace the evap. pad. I don't know how much longer the solenoid will perform but i assume I will be able to get one as replacement part if/when it's needed. I wish other home products had the service record of yours. They could all go a long way in establishing customer loyalty if their product came close to your dependability. I thank you for your product "quality". Hugh Durkin
Mr. (retired) by Robert L. Germain (Aurora Co US)
I WOULD RATE YOUR FILTERS AT 5 IF THEY LASTED MORE THAN ONE SEASON. I am not trying to be a smart-allelic, but I am a disabled veteran on a fixed income. For the most part they work pretty good!!! Later Bob G.
General Aire 990-13 Evaporator Pad" by ( )
Order arrived as promised. Great transaction.
General Air 990-13 by Adnan Fateh (Canton M US)
Perfect fit. Great service and fast delivery.
new evaporator pad by Troy Adams (edwardsburg MI US)
I was very happy with the ordering process. the items I wanted were on back order but they delivered before the time I was expecting them. Would use the service again.
General Aire 990-13 evaporator pad by Terrie Wheeler-Cousin (Kansas City Ka US)
I just had this item installed and I am very satisfied. The price was right and I am pleased.
None by Dennis Ford (Lawrenceburg IN US)
Arrived on time and worked as expected. Good experience!
990-13 evaporator pad by Dorothy Jurcenko (Chicago IL US)
Just replacing a needed part. Your service was great.
Evaporator Pad by Art Judson (Detroit MI US)
Fast & accurate - can't beat that!
Humidifier Pad by Art Judson (Detroit MI US)
Great service - fast & accurate!
none by ron ( Ne US)
quality part not a cheap cardboard replacement.
Home owner by Bill Mager (East Hampton CT US)
Your service was fast, the parts were correct and the price was competitive. The evaporator pad looks to be higher quality than the one my service people had installed. The General Aire humidifier has been working as advertised since our house was built (7 years) and we have a bit of an iron problem in the water. I would recommend your service and products to friends. Thanks
Evaporator Pads by James Dougery (Lititz PA US)
The parts arrived as promised.
Very good service by (Springfield IL US)
Ordered a replacement evaporator pad for my General Aire humidifier. It arrived less than 4 days later. Very happy with the service, price, and fast shipping!
New Homeowner by Mark Tsatsos (Richmond MI US)
The whole process was simple and the part was exactly what I needed for my humidifier. I simply re-installed the replacement filter, that I ordered, turned the water back on, and was good-to-go!!!! Thank you, so much.
Right on target by Todd (Geneva IL US)
The item was received in a fair amount of time and fit just as it was supposed to. I would definitely use this site again. Also easy to navigate and find what I needed
General Aire 990-13 Evaporator Pad by Ken Fox (Denver CO )
The part arrived in a timely fashion and fit well. It is good to have the humidifier working at full capacity again.
Gen.Air by nancy schaeffer (lake saint louis MO US)
Good Humidifier filter by Ed Canfield (St. Johns Mi US)
The product shipped was exactually what I ordered and was exactually what I took out out of my humidifier. Thank you
Resident by V. BiDlingmeyer (Cincinnati OH US)
General Aire 990-13 by Maureen Bouchard (Pinckney MI US)
Quick easy and received the part I order with in a timely matter. I liked the fact that I knew when it ws coming ( via email) .
Excellent Service. by Matt Bardy (Macomb Mi US)
Great fast service.
Very Satisfied by Gregoory Green (Reading MI US)
Very satisfied. Quick and easy to find and order the correct product, fast delivery. Absolutely no complaints.
Review of Filter by George Shipley (Stewartsville Ne US)
The filter I ordered was deliveried and fit prfectly into my unit. I was very pleased,
Retiree by Carol Sloane (Thornton Co US)
I was really happy when I saw your web because the filters are usually hard to find and you made it so easy to find the part and order it. thank you
Owner by Norman Preiss (Dardenne Prairie MO )
Great response time and customer service.
General Aire 990-13 Evaporator Pad by Mike Irving (Avon IN US)
The service and product that I purchased was excellent.
Good pad by (STERLING HTS MI US)
General Aire 990-13 Evaporator Pad by Jim ( NE )
Part arrived quickly...easy to install.
general aire 990-13 by Dave Bergfeldt (Parlin Ne US)
Thank you for your quick no hassle/service. The product was as advertised, with easy to follow instuctions. I would definately use your company services in the future!
Evaporator Pade by Mike Link (Monroe Mi US)
Ordered on line Evaporator Pad for a typical furnace humidification system. As soon as the order was placed, conformation as well as details pertaining to the order was received.....Instant feedback concerning the details of the order was published as well as estimated delivery date. The order was recieved prior to the scheduled delivery date. Excellent response, If I need to order folow up filters I will once again use this process....On time and most importantly it was the correct item that I recieved....Thanks
General Aire 990-13 Evaporator Pad by Michael Petrauskas (Grandville MI US)
Seems to be a good product
John by ( )
Shipped fast. Works great.
awesome by eric langlotz (aurora co US)
Simple to change anybody can do it.
homeowner by john ciccia (marlboro ne US)
evaporator pad by ( )
General Aire 990-13 Evaporator Pad by ( )
Perfect fit. I was a little concerned because of the age of the humidifier unit, but this fit perfectly. The web site provided very good description. Thanks.
Great Product by ( )
I have a very old unit & the product was exact!! Fast shipping, good price.
Humidifier filter by ( )
Great price and service. Part was easy to install and works perfectly.
excellent by Bob Naughton (Northbrook Il US)
very satisfied. Excellent service
Great Job by Michael Wahl (Hettinger No US)
Although this was an older humidifier attached to our furnace, I was amazed to go on line and find the exact part I needed and that it was still available. Your website was helpful in preparing me to choose the right part. Your customer service was excellent as well, leaving me no doubt that I would get the right part, the right price and quick delivery. Shortly after I ordered the part, it arrived on my doorstep. I did the work of installing the part myself, and found it be fairly simple. The humidifier is now working well and I am grateful for your excellent service. Thank you for continuing to provide parts for my humidifier. I am sure I am not the only one that has this type of humidifier, so for all of your customers who own this humidifier and come to you for parts, I want to say: Great Job!
Pleased by Lee Cullen (Flat Rock Mi US)
I am pleased with the ease of ordering online, delivery speed, and the product. Just what I wanted and needed to keep my humidifier up and running during this heating season.
Evaporator pad by James C. Merritt (Ft. Gratiot MI US)
Excellent product, ordering and shipping was very simple and satisfying! Thank you!
generalaireparts.com Order by Don (Channahon IL US)
I ordered a furnace humidifier evaporator pad that I couldn't find locally, a rather obscure part. The price was fair, it was delivered in a timely manner and in perfect condition. You can't ask for more than that.
Ordered part review by Helen Van Hoozer (Muscatine Io US)
Evaporator pad for humidifier received promptly and fits.
Housewife by Eloisa Curiel (Chicago Il US)
Easy to find & order. This is my 2nd time ordering these pieces from you and until my heating system still is in good working condition you can depend more orders from me. Processing and delivery time were great ! I only wish that you would send discount coupons for next order. Thank you so much, Mrs. Curiel
Evaporator parts by Ralph Parsons (Arvada CO US)
The price was right and the delivery was on time. You can't ask for much more than that.
Thank you by Katie P. (Chicago IL US)
Fit perfectly. Glad we found this website!
General Aire 990-13 Evaporator Pad by ( )
Product was easy to select on line. It arrived quickly and fit perfectly. Very happy with the process.
Customer by ( )
All was expected which is good.
General Aire 990-13 Evaporator Pad by Heinz Bodo Seifert (South Lyon MI US)
Pad came quickly after I ordered it. It was the right size and fit. Good Service!
Great by Kevin Schneider (Denver Co US)
Great Part and Fast Delivery.
? Homeowner by Lucia Brown (Aurora CO US)
My neighbor was helping me with a leak in my furnace. IN the process he took apart the humidifier and found the filter. I have lived in my house ten years and I didn't even know my humidifier had a filter! I am not happy with my HVAC co. that comes annually to inspect my furnace. They never told me I needed a new filter. In ten years they never looked to see what was inside the humidifier? Anyway, the old one was disgusting. Tried to buy a new filter at Home Depot and Lowes and was discouraged to learn that I had to order it online. I assumed that would be difficult. Well, I am happy to report that it could not have been easier. I copied down the model # of my humidifier and hit the internet. I found you and it was easy. I was a bit unsure that I was ordering the right part but I always am. I ordered it on a Sunday and I had it by mid-week. My neighbor installed it and I am in business again. Thank you so much for being so efficient.
Review 6-5-11 by Tom Cooper (Osseo MN US)
Your site is the best I've used. Searching for, in my opion hard to find parts wasalmost too easy. The follow up great. Just excellent customer service.
Excellent Transaction by Dale Marcus (Howell MI US)
The evaporator pad arrived very quickly. The whole transaction from the online search to ordering on the website went very smooth. Part was exactly as described. Great product and service.. DRM....
Customer Satisfaction by Ted S. Vaver (Chicago IL US)
General Aire 990-13 Evaporator Pad ordered easily by phone. It arrived promptly after ordering. I will not hesitate to call again when ordering my next pad.
Home oner by Thomas Camp (Naperville IL US)
Pad looks good
pad review by shane keplinger (omaha ne US)
good service...good product...quick delivery.
General Aire 990-13 evap. pad by Linda Flagg (South Bend IN US)
The product was exactly what I needed. However, it was covered with a blue powder and this was also inside the pad. This went everywhere when I lifted it out, and there were no instructions as to what I was supposed to do with this powder---shake it out, keep it on the pad, etc.
Rick by Rick Schoby (Clayton Oh US)
We have used this product for around 12 years and it has kept our skin from drying out in the winter and our noes from drying out.Its been a Great product and have told a few of our friends about it.
990-13 Evaporator Pad by E. L.Daniell (Fayetteville GA US)
Product was shipped promptly and in perfect condition. Will recommend and buy from this company any time.
As advertised by ( )
Order was filled promptly, parts fit like a glove. Good service
1302546 by Darrell Stonina (columbia heights MN US)
This is the first time I order from you and I was very please with the service I receive.
general aire by John Windsor (Forestville Md )
You sent just what i asked for and it arrived at the time stated. Thank you very much.
Replacement Filter by (SPRINGFIELD IL US)
Came in timely manner. Took less than 2 min to install. Very pleased, will order from this supplier again.
General Aire 990-13 Evaporator Pad by R. Jones (Centerville OH US)
Instructions for installing very good. There was a lot of "dust" in the package that came from the filter, increased clean up time. Very happy with delivery time and ease of ordering.
Home Owner by Clinton Long ( US)
Ordering was very easy and received the parts in a timely manner. Thank You
good service by john underhill (wixom mi US)
I phoned your parts dept, the man helped me order the right replacement evaporator pad, and it arrived when he said it should, good and correct help, thats good to know these days, i will use it again thanks.
990-13 evaporator pad by Susan LuHellier (Sterling Heights MI US)
Prompt delivery and reasonably priced
Great experience by Stephen Barlow (Oakville On CA)
The ordering process was fast and simply. Part arrived quickly. Pleasant experience.
Mrs by Michael Woodrum (Cincinnati OH US)
AS far as can be seen this product has worked as it should. Nothing has gone wrong so far and the product is doing what it is supposed to do.
Well satisfied by Larry Sandifar (Peoria Il US)
The product was easily found, ordered and received on time. Well done.
Mr. Bartug by Mr. Bartug (Mount Clemens Mi US)
The product works properly. I like the ease with which I can obtain the item from Gneeral Aire on the internet without the bother of "passwords" or "secret identities" or "membership," which are all like some places require before one may simply BUY one! In essence: on YOUR web site all I need to do get get an item is to furnish my name, address, credit card number and push "order!" I like that. Mr. Bartug
Great Service by Mike Hopwodd (East Peoria Il US)
The product was easy to find on your web site. It is the right product for my humidifier. It was delivered in a timely fassion and at the right price. What more can you ask for?
Perfect fit by ( )
Pad as advertised, perfect replacement fit, quick shipping and no problems.
Mark Irvin by Mark Irvin (Columbus NJ US)
Great product. Only issue I had was that both bags had been torn and the powdery stuff was spilled all over the floor. Nothing a broom couldn't handle though. :)
Evaporator Pad by John C Beatty (Defiance Mi US)
Iam very happy with the quick delivery and the easy installation of the pad.
evaporator pad by RODNEY R RUSAKIEWICZ (HOFFMAN ESTATES IL US)
received the order in a timely fashion i followed the instructions on the packaging and the hints that my gentleman order taker gave me and i experienced absolutely no problems replaing and cleaning the unit i have one question on the control unit there is a spot labeled TEST what does this tell me if i go to test and what do i do or look for in this mode???????? i read something that you are not to leave it in this mode for more then  one minute if i did what happens?????? any hints you can give me would be greatly appreciated MERRY CHRISTMAS A SATISFIED CUSTOMER
Humidifier Pads by Dennis Moody (Howell Mi US)
They were exactly what I needed, correct size just out with the old and in with the new. My wife has allergy`s real bad and I need to make sure the humidity is in a safe range for her after 46 years of marriage dont need any health problems. I will probably order more. Thanks
Evaporator pad by Delphine Fleszar (Port Huron Mi US)
The evaportor pad was received in a timely manner and is installed. I was puzzled, however, by the white powdery stuff that kept falling out of the pad as I was unpacking it. Shook a lot of powder out and installed it. I should be set now for a couple of years.
Fred by Frederick Zuck (Goshen CT US)
I received it in a timely fashion. It was the right part and it works. Thanks.
Evaporator Pad by Robert Hillman (Dow IL US)
General Aire 990-13 Evaporator Pad was a replacement part for my furnace. Good product and shipped promptly.
Evaporator Pad by Todd Jakopovic (Elkhorn Ne US)
Everything great and transaction went well.
homeowner by mbennett (edmonton al CA)
i found that the website was easy to access, it was easy to place my order. i received my order within a week. it was easy, thanks.
homeowner by Ralph Johnson (West Harrison In US)
Item was exact replacement for one I had. Packaged well in box and received in short time from order date.
Board Chairman (Former) by Marvin Chell (Pine River MN US)
Rating an evaporator pad is kind of like evaluating a grocery bag. It either works or it doesn't. The pad soaks up water and allows the blower in our furnace to blow through it and release moisture into the warm air which then circulates through the house. Do I win a prize?
Homeowner by Jimmy Bridges (Troy MO US)
Product was as advertised and shipped in a timely manner. Cost was reasonable for the item.
Thanks by Stuart Miller (Bradford ON CA)
Smooth as glass
Review by Joseph Wedesky (Canton Mi US)
Worry free service!
General Aire 990-13 Evaporator Pad by Gennaro Esposito (Calgary Al CA)
Review - General Aire 990-13 Evaporator Pad by Donna B. (St. Charles MO US)
We have been using this humidifier for many years. We even installed one in our daughter's home several years ago. We can by the evaporator pads locally, but I found it easier to purchase them over the internet. Thank you for your easy-to-use web site and the speedy shipment and delivery.
General Aire 990-13 Evaporator Pad by Mary Barnett (Louisville Ke US)
Great service and quick delivery. No problems!
User by James Woods (Orleans ON CA)
I found these parts were difficult to find locally in Ottawa ON Canada. When I ordered them online from you I made an error in that I selected 2 units and navigated away "from my cart". Later in the day I went back online and went through the process again, selecting 2 units and OKing the payment info, not realizing I had selected 2 pairs of humidifier pads and had paid twice the shipping charge for the same delivery. As for the delivery, I was notified by email every day about the status of the delivery and it was received here in perfect condition in a reasonable amount of time.
home owner by Danna Haddad (Highlands Ranch Co US)
The package arrived in good condition and was just what we needed. This saved us a lot of time and money. It was easy to install and works just fine. Thank you.
General Aire 990-13 Evaporator Pad by Mason Scholl (Evanston IL )
It seems to do the job it is intended to do.
evaporator pad by ray levesque (sterling hts. mi US)
General Aire 990-13 Evaporator Pad by Richard Nimons (Danbury CT US)
Arrived within few days and was as ordered. Installation instructions included.
General Aire 990-13 Evaporator Pad" by Joanne M. Palmer (13779 Charismatic Way Ga US)
Easy to order on line so long as you knew model number. Good service - arrived when predicted. I will order again next year.