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General Aire 990-13 Evaporator Pad (2 Pack)

SKU#: 99013QTY2
List Price: $39.98 Sale Price: $28.40
Product Description

Replacement 990-13 Evaporator Pad (2 Pack). The aluminum evaporator material is enclosed in heavy wire frame and channeling. Also has a super absorbent coating for maximum water distribution and increased humidity output. This item must be replaced at least once per year for optimal performance. Fits Model 709, 709L, 709LH, 1040, 1040L, 1040LH, 1040R, 1042, 1042L, 1042LH, 1042R, 1137, 1137R, and SL-16 Series.

This item is sometimes called a media filter, humidifier pad or water filter. The manufacturer is sometimes referred to as General Filters, General Air but is correctly spelled GeneralAire®.


9.75 Inch
11.75 Inch
Replacement Schedule:
Once per Season
2 Pack
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Product Reviews

Add your review of this product Global rating: 4.94 from 174 reviews
Apr 2, 2019
Home Owner by John W. Harrison (Cincinnati OH US)

Shipped fast & secure.

Mar 29, 2019
Homeowner by Glen Beegle (Leslie Mi US)

Excellent product and great price

Feb 24, 2019
lisemo by Carolyn Bingham (wauseon OH US)

this was a good purchase for me .The filters work great and are easy to install

Feb 22, 2019
Great quality by Marek Czesnik (Kitchener CA)

Parts are of great quality. Prefect fit.

Feb 16, 2019
Evaporator Pads by Marion Warren (Leslie MI US)

Good product for money as well as quick delivery. Very satisfied.

Feb 9, 2019
Excellent Product by MARILYN OLSZEWSKI (Romulus MI US)

Was extremely happy with the quality and price of the General-Aire 990-13 evaporator pads.Will order again. There are cheaper brands out there but they aren't the same quality.

Jan 24, 2019
Works fine by Bob (Southgate MI US)

Works as expected, fits well.

Jan 22, 2019
Works Great by Jerry L. Davis (Jackson MI US)

Fast delivery, great product.

Jan 7, 2019
Evaporator Pad by H Richard Bush (Topeka Ka US)

Part arrived rapidly and in tack. Price was fair...actually cheaper for the two-pack, than the single I purchased in 2017.

Dec 14, 2018
Perfect...Item, Time, Price by Deborrah K Wann Eberhart (Lindsborg KS US)

I ordered 2 of the 2-packs. My husband was very pleased with the cost, shipping, timing...everything!! Thank you!!

Dec 6, 2018
990-13 Evaporator Pads by Robert (Washington IL US)

Good product and price, timely shipping. I have been, and plan to be a returning customer.

Nov 16, 2018
Humidifier Pads by John Listermann (Cincinnati Oh US)

Oct 20, 2018
customer by Steve L. Reist (kansas city MO US)

In a word PERFECT. Just what I wanted.

Oct 20, 2018
Humidifier filter by Joe Cassell (Amissville VA US)

This is the second time that I have purchased these filters and they have worked well. Well constructed and fit my unit without any modifications. I change them yearly and always purchase two because of the reasonable price so I am good for two years. I would recommend these filters for anyone that needs a good filter.

Oct 17, 2018
great by (Staten Island US)

Oct 16, 2018
Evaporator Pads by Fred Cross (Edmonton Alberta Al CA)

The delivery was on time and what what I ordered

Jun 5, 2018
Customer by Nancy Shulfer (Windsor MO US)

Haven't used the evaporator pad yet, wanted to have one ready for this winter.

May 20, 2018
990-13 by Ann Weingartz (Clinton Twp Mi US)

Apr 30, 2018
MISS by PATTY MROZ (Shawnee Ka US)

Received the parts very quickly and order was exactly as placed. Your website was easy to use and I was extremely pleased with experience.

Mar 7, 2018
General Aire 990-13 Evaporator Pad (2 Pack) by P.D'Aloisio (Washington MI US)

Looks good

Feb 26, 2018
great company! by dena (kansas city mo US)

Excellent service and right on time. Thanks

Feb 7, 2018
Home Owner by William Lauby (Lees Summit MO US)

It came as described and was easily installed. I could feel the difference in the humidity level within a few days of installation.

Feb 5, 2018
Humidifier filter by Lynn Kimbrough (Arvada CO )

Perfect part, fast service.

Feb 5, 2018
Evaporator Pads by Richard Recktenwald (Liverpool Ne US)

Quick shipping of Evaporator Pads. Older model of General Filter still supported. Other parts needed are no longer supported.

Jan 29, 2018
filters by Timothy Nenninger (St. Charles MO US)

work very well thank you

Jan 17, 2018
SATISFIED by Thomas Mathias (Troy MI US)

I replaced my old pad with a new evaporator pad and my humidifier work well. My order came in a reasonable time ( considering ) it was Christmas week, and the price was very reasonable. Tried to find it at a local store, could not. Was thankful I found you on the internet.

Jan 14, 2018
Humidifier pad by Jennifer Swaters (St. Charles MO US)

I have been buying these from this company the last two years. I like the promotions and the fast delivery. I will use them again

Jan 6, 2018
Review by Raymond wagner (Waterford Mi US)

Jan 3, 2018
Perfect Fit Filter (GenAire 990-13) by Joe Koskey (Kansas City MO US)

Filters came in without a hitch. Ordering process was easy and fast. Now I don't have to hunt and scrounge in the big box stores for filters that might fit. Thank you GenAire!

Dec 15, 2017
Home Owner by Kelly (Macomb MI US)

Received order quickly and items were as decribed

Dec 7, 2017
Evaporator Pad by Edward Pokay (Brookfield IL US)

Product arrived in a timely manner and fit without a problem. I am very happy with the product and service.

Nov 20, 2017
"General Aire 990-13 Evaporator Pad (2 Pack)" by Simona Minadeo (Grosse Pointe Mi US)

The package arrived fast and in perfect condition, easy to install the pad, and I saved money.

Nov 17, 2017
Excellent performance by G Dragnich (Arlington VA US)

Delivers humidification and calcium-capture exactly as intended. A very fair price for OEM equipment, especially if ordered direct from General Aire and in multiples. Much cheaper than my local service provider was charging (overcharging) me. At this fair price, no need to fool around with a "knock-off."

Nov 17, 2017
Great service by Steve Carson (Denver CO US)

Parts arrived quickly and installed easily. Great customer service as always.

Nov 17, 2017
General Aire 990-13 Evaporator Pad by DONALD LEBLANC (Warren MI US)

Process is very helpful in ordering these filters without having to jump through hoops to get them

Nov 10, 2017
home owner by fred goodson (st marys ka US)

very pleased with service and product.

Oct 24, 2017
Owner by Fred H (Saline Mi US)

Product as specified and delivered as promised

May 11, 2017
Home owner by Arnold Klein (Bellevue NE US)

Great product, works perfectly. I've tried other so-called equivalents, but not as good.

Mar 30, 2017
Satisfied by Carl Mazzarelli (Wilmington De US)

I ordered these because my HVAC people wanted to charge me $39.95 for one and then to install it. I got 2 for less and no installation fee

Feb 2, 2017
humidifier by (springfield Il US)

perfect. quick delivery and perfect fit.

Jan 7, 2017
evaporator pads by david abrahamson (alexandria mi US)

Purchased evaporator pads for my model 1042l General humidifier. The pads were shipped and received very promptly and were of good quality and fit. Can't be any better than that!!!

Jan 6, 2017
vic by Arthur Pellegrino (clinton twp mi US)

works great

Dec 24, 2016
990-13 evaporator pad (2 pack) by ralph johnson (w. harrison in US)

it is best to replace this pad annually as the pores in it clog-up with calcium from the water and I have a water softner. buy the 2 pack to save on shipping.

Dec 21, 2016
Wrong Filters by Robert Bradley (Harrison Township Mi US)

An interesting I worked with the sales representative over the phone. I had provided the model# 1099LH...and received #990-13 (2 pack) filters. Ahhh...the incorrect filters for my humidifier. I called - and the service representative was outstanding. After apologizing, he sent me (email) a return UPS packaging slip - and instructed me to send the filters back. Upon receipt - they would send the correct filters out to me. Regardless of who was at fault here...GeneralAire service representative addressed the situation in a professional fashion, and assured me the proper filters would arrive. I sincerely appreciate the positive manner in which this was handled!!! Imagine if all companies treated their customers like this?

Dec 18, 2016
General Aire Pad by Terrie Wheeler-Cousin (Kansas City Ka US)

This was a perfect purchase for me which allows the opportunity to have it replaced when I get my heating and cooling system checked.

Dec 17, 2016
GeneralAire Evaporator Pads by Robert Bowers (Washington Il US)

Parts arrived sooner than expected, were correct per my order, and installed effortlessly soon after receiving. Not my first order from GeneralAireParts, have had good luck with them, and will continue to order from them.

Dec 13, 2016
exactly what i needed by Eric Walt (Belle Vernon PA US)

My original furnace man who installed the unit said.."you never have to do anything with this humidifier " but i looked online and found the directions and replacement cartridges. They were exactly what was needed and installation directions were easy to follow. Ordering online was fast and easy and the shipping was immediate.

Dec 7, 2016
Happy Homeowner by Alan (KC Mo US)

Perfect replacement for humidifier pad. Received two pack quickly at a reasonable price and safely packaged. Will shop here again. It just dropped right in!

Dec 5, 2016
Mister by William Mckim (Wilmington DE US)

The under sink water filter were delivered quickly and installed easily.

Nov 23, 2016
Evaporator pads by VANESSA RUSSELL (Wichita KS US)

Exactly what I ordered. Shipping was very quick. Fit my unit perfectly.

Nov 20, 2016
Best evap pads I've purchased by Daryl (Normal IL US)

The pads arrived at my home in perfect condition. The pads I usually get from my local HVAC supplier are old and the dried clay powder on the metal fins (which "holds" the water and allows the moisture to evaporate off the fins) is usually flaking off the fins and therefore won't work as well. The new pads I ordered from you arrived in PERFECT condition.

Nov 14, 2016
General Aire evaporator pad by Bill Hodous (Dover Oh US)

Very pleased--order was expedited quickly.

Nov 12, 2016
Quick Delivery by L Houle (Trenton Mi US)

Good product and fast delivery! thank you!

Nov 3, 2016
New filters by ( )

Very satisfied with the transaction.

Oct 29, 2016
Home owner by Billy B (Aurora Co US)

Great product. Have been using for many years

May 21, 2016
General air evaporator. Pad by Dan Zanitsch (Florissant Mi US)

The evaporator pad that I just purchased is to be used in my furnace General Aire humidifier in the wintertime. Since it is now spring and summer, to come I cannot rate the evaporator pad Right now. Contact me in the middle of next winter and I can give you a rating. Right now the five-star rating is only because I like the packaging in which it came. And also that I feel you care about how satisfied I am with your product

Apr 8, 2016
Excellant by Bill Sherwood (Augusta Ka US)

The pad fit perfect just what I needed. They were delivered very guickly. I wil order of General Aire again.

Mar 12, 2016
Happy One by Timothy Johnson (Cincinnati Oh US)

Perfect fit

Mar 6, 2016
Evaporator pads by Tony (West Chester Oh )

I ordered the evaporator pads from this site after my hvac company attempted to charge me 150.00 for the same exact parts I received for less than 40.00. The parts arrived two days earlier than expected and were exact replacements. I will gladly do business with this company again.

Mar 5, 2016
Evaporator pads by Thomas Van Tilburg (Jeffersonville In US)

The 2-pack arrived in just a few days and went in smoothly. It saved me the expense of a technician service call along with the price I would have paid purchasing the pads from them. Great to have a spare on hand!

Feb 29, 2016
filter by ( US)

Fit right in my furnace. should of changed it sooner works great. DAN

Feb 26, 2016
Home Owner by Gary Espelin, MSG(Ret) (West Hartford Co US)

Hi: I have ordered these in the past, and have always been pleased with their performance. They do the job and I'm always confident when I change them.. Cordially, Gary Espelin, MSG(Ret)

Jan 28, 2016
Evaporated Pad by ( US)

Exactly what I expected.

Jan 27, 2016
General Aire 990-13 Evap. Pads by Dan Lautt ( )

The site was easy to use. The pads were packaged well an fit perfectly.

Jan 24, 2016
evaporator pad by J Swaters (St. Charles Mo US)

Great product and received it fast

Jan 18, 2016
Mrs. by Tina Dressman (Independence KY US)

Jan 4, 2016
Excellent product. by Doug See (Staten Island NY US)

The fit was exactly the same as the original. Fast shipping and packaged well to protect the filters. I definitely will order again from General Aire!

Dec 30, 2015
Great replacements by Tina (Haysville KS US)

These are the exact replacement evaporator pads for our unit. I was most impressed with the ease of finding parts on this website. We also needed a solenoid, and you had wonderful helpful information about selecting the right one. You also had the operators manual posted, so that too was a great help. Fantastic site, easy to use, very well-designed. It was very easy to place my orders, and I had the parts right away !

Dec 30, 2015
Do it your selfer by Michael A Kramer (South Bend In US)

Part where what I expected good reliable shipper got parts quick

Dec 26, 2015
990-13 by Russell Lay (St. Louis Mo US)

Easy to order. Got the right stuff the first time. Your order taker did a fine job

Nov 28, 2015
humidifier pads by James Turek (Ann Arbor MI US)

The pads arrived quickly, in good condition and fit the humidifiers perfectly. A good trouble free purchase. Thanks.

Nov 19, 2015
homeowner by philip carolla (cheshire co US)

buy filters every other year for our humidifier

Nov 19, 2015
Great Service by Steve Heiligman (Cheshire CT US)

The product is fine. I ordered a 2 pack of humidifier pads so I would have one on hand and not keep forgetting to order a new one. It was a good value but the shipping service was great. It came in 2 days when I was expecting 3 to 5. And the instructions were easy

Nov 15, 2015
Consumer by Barry R Hartleben (ROCK ISLAND IL US)

Furnace evaporator filters were reasonably priced and arrived in a timely manner. The evaporator filters fit perfectly and installation was simple.

Oct 15, 2015
Humidity filter by Mrs Rodman (Louisville Ky US)

Works well no problems. The case mine goes into is another story or rating.

Aug 18, 2015
captain by rick ( )

exactly what I needed and got it quick

Jul 20, 2015
What I ordered by Julie braunreiter (Livonia MI US)

Although my husband has not used the product yet I can say it is exactly what I ordered and arrived in remarkable speed. Happy so far.

Mar 23, 2015
evaporator pad 2 pack by Joseph B Mattingly (Louisville Ke US)

Best order and every works=======had them change in about 10 mins

Feb 22, 2015
General Aire 990-13 Evaporator Pad (2 Pack)" by Laurie Dunlap (East Lansing MI US)

Was the exact fit for my humidifier.

Feb 21, 2015
Evaporator Pad by Roy Hofmeister (Troy Mi US)

The evaporator pads arrived as ordered and in perfect condition.

Feb 9, 2015
Filter review by David Wallace (Manistee MI US)

Arrived quickly. Well packaged. Just what the humidifier ordered!

Jan 29, 2015
evaporator pad by Russell Lay (St. Louis Mo )

You still had my name from last order. Very happy with service. Good Job !!

Jan 23, 2015
General Aire 990-13 Evaporator Pad by Carol Rozema (Hudsonville Mi US)

Seems fine!

Dec 24, 2014
evaporator by Vern Bergling (Colorado Springs CO US)

When I took my old evaporator out it disintegrated in my hands. I went to the General Aire website, found the part and ordered it. I had it in my hands a few days later and the part fix perfectly.

Dec 12, 2014
Owner by Tim Williams (Boonville IN US)

The fit was perfect and I'm very satisified with this purchase. Shipping was also quick and the product was well packed.

Dec 11, 2014
General Aire 990-13 Evaporator Pad (2 Pack by Diane Little (Gladston Mi US)

Product arrived speedily, installed easily.

Dec 11, 2014
Home Owner by Nolan Sanders (Saint Clair Mi US)

Order was filled and shipped quickly. All parts good

Dec 8, 2014
Evaporator Pad by Tony Sacco (Springfield IL US)

Cant fairly rate product at this time...current use of old product has not allowed me to do so at this time...payment and delivery were done in a business like realm...Thank You..

Dec 2, 2014
review by Jeff Loria (West Bloomfield MI US)

easy to find what I was looking for, ordering was fast and easy, received order quickly and in good condition, I ordered 6 since these need to be changed every season and can't be cleaned

Nov 30, 2014
Evaporator:Pad by Robert Howell ( )

Pads for sale at various local stores did not have a metal frame around them and, as a result, were smaller than the area they were to cover. They simply did not fit. The only thing I could find had to be ordered from you. It fills the bill unlike anything I had purchased before and had to destroy.

Nov 24, 2014
pad by John E Wcislo (Portland Mi US)

No was prompt.

Nov 21, 2014
General Aire 990-13 Evaporator Pad (2 Pack) by Robert Bowers (Washington Il US)

Arrived timely, decent price. Will order again as needed.

Nov 15, 2014
Retired by Norman Miller (East Lanaing MI US)

Received, installed, works fine

Nov 15, 2014
Bill Brungardt by Bill Brungardt (Fremont Ne US)

Sep 25, 2014
General Aire 990-13 Evaporator Pad (2 Pack) by Penny A. Legeret (Shelby Township MI US)

Received the product very quickly. Was totally satisfied with the service. And I will order again from them.

May 27, 2014
review of 990-13 by philip carolla (cheshire ct )

i order these every couple of years for my humidifier, and have had good luck

Mar 30, 2014
Evaporator pad by Cam (Livonia MI US)

Very pleased with the prompt service after ordering the 990-13 evaporator pad 2 pack. Exactly what we needed. We put one of them in our General Aire humidifier the day we got it. We have ordered these in the past and are happy with the performance. This time we were glad we could order a 2 pack.

Mar 23, 2014
As Advertised by Jeff McGrath (Cincinnati oh US)

Looked, fit and worked just like it was suppose to. Received the product in just 3 days.

Feb 21, 2014
General Aire 990-13 Evaporator pad by Bob Dombek (Cincinnati Oh US)

The evaporator pads are well constructed and slide right into my Generalaire Humidifier with little fuss. They have been hard to find locally. On-line ordering was a piece of cake and shipping was fast. Great product!

Feb 15, 2014
Evaluation of Service by Tina Baca (Littleton Co US)

The service was excellent and I received the correct items the first time. Thank you.

Feb 5, 2014
Just what I needed by Tom Bowler (Darien IL US)

Found the pads on the easy to use website, and they're just what I needed. The person I spoke to was very knowledgeable and helpful. No problems!!

Jan 30, 2014
Humidifier by Frank Byron (Lexington KY US)

The replacement Evaporator Pads were promptly delivered in good condition. The workmanship appears very good and the instructions were straightforward. But, after replacing the pad, the GeneralAire humidifier does not produce enough humidity in the winter. With the new pad installed, the humidity is still below 30 percent. This is installed on the side of the return air duct and perhaps little moisture is drawn from the pad. It would probably be better if the air were flowing through the pad. Any suggestions would be appreciated.

Jan 29, 2014
Perfect replacement by OC3 Properties (Omaha NE US)

This was an exact fit and oem quality. I did not want to use a cheapie replacement from the local big box store, so I paid a couple bucks more and crossed my fingers. The evaporator pads arrived quickly and I was very happy with them.

Jan 4, 2014
Lee Francis by Lee Francis (Plainfield Il US)

No problem found, great service Thanks Lee Francis

Dec 29, 2013
Evap pad orde by Steve Carr (Palos Park Il US)

Order was complete, and delivered promptly

Dec 22, 2013
owner by Laura Schaddelee (Frankfort IL US)

Dec 13, 2013
Exactly what I needed by Roger Hosfeld (Rockford Il US)

Ordering was simple and items arrived earlier than I had expected. I will definitely order from General Aire whenever I need replacement parts for my Aprilaire humidifier. Excelent web site and service.

Dec 8, 2013
Mr./Msgt USAF (Dis Ret) by Robert L. Germain (Aurora CO US)

The main reason for the 4 star rating instead of 5 is the filter has to be replaced each & every year, I will admit that I live in a hard water area (AURORA CO.) ,but, thought U might come up with a filter that would last , at least, 2 years, what say U??? Later bob G.

Dec 7, 2013
Humidifier filter by (Waterloo Il )

Service was very good and timely. The representative receiving my call was very cordial and helpful.

Dec 7, 2013
On time delivery by Robert Archibald (Pocatello Id US)

The filters ere exactly what I needed. They were shipped timely and installation was easy with guide included

Nov 15, 2013
SL-16 Filter by Henry E Dreher (Harrisburg PA US)

Great, easy to install

Nov 14, 2013
District Manager by Scott Parent (Milford MI US)

Ordering was easy and product was shipped timely as committed. Will use them again.

Nov 12, 2013
Great product & fast delivery by Richard J. Shafer (Howell Mi US)

I ordered replacement evaporator pads for my whole house humidifier. I received them within five days of the order. They are well made and easy to install. Since my humidifier was new last year, this was the first time that I had the opportunity to do the installation. The frame of the old unit was recycleable; so, it was great to be able to send that to the recycling center. The General Aire units have a great reputation and I look forward to many years of great service. Have a great day!

Oct 29, 2013
General Aire 990-13 Evaporator Pad (2 Pack)" by Mary Jane Bramble (Northglenn Co US)

no problems. ordering on line was a breeze and the pads work great. I bought enough for 4 seasons.

Oct 27, 2013


Oct 22, 2013
Like by Linda Bradfield (T CO US)

Works great, good value for the money

Oct 22, 2013
Perfect by Marj Zachwieja (Sterling Heights Mi US)

We did not have to give this any thought and had no issues whatsoever. This is how easy it was: Sunday afternoon discovered we needed this replacement filter, went online, found it, ordered and by Thursday it was in. They even sent us a sticker with reorder part and number to put on furnace so next year it will even be quicker and easier if that's even possible. We wish all of life were this easy!

Oct 13, 2013
Generail Aire 990-13 by Jim Alessi (Festus Mi US)

The product appeared to be of acceptable quality and replicated the unit I had removed; I expect it to work just fine.

Sep 1, 2013
Happy by Thomas Tuttle (Chelsea MI US)

Best system we have ever had to work on and was easy to install the new filter.

May 28, 2013
Person by Mary (Williamstion MI US)

Is there some way to recycle my old General Aire 990-13 Evaporator Pad. I don't know how to dispose of the old/used pads.

May 10, 2013
Owner by Richard Gaspar (Centerville OH US)

Evaporator pads were delivered as promised. Pad was installed in humidifier according to instructions. Seems to work as promised.

Mar 28, 2013
Evaporator Pads by Mark (Sylvania OH US)

The sales representative was very knowledgable and knew what specific parts/pads I needed. I appreciate that the reps are here in North America and are familiar with the products and the customer's needs. The pads shipped quickly and the replacement process was quick and easy.

Mar 19, 2013
Owner by James Foley (Kersey Co US)

Very good

Feb 22, 2013
Great Product at a Great Price by Phyllis C. Burch (Clarkston Mi US)

The General Aire Evaporator Pads are exactly what they are supposed to be and accomplish. The metal frame makes it a snap to place in your humidifier. Asked a National chain to show me their pads for my furnace. They showed me a pad. No frame and you had to replace more often because of the material. Yes. It was cheaper but I always go for quality first and foremost. I have been getting these pads for a number of years and will stick with General Aire. The only reason it was given a "4" was due to shipping costs going up. Hopefully it won't keep rising. That would be the only thing which would effect my ordering from your company.

Feb 20, 2013
Private Purchase by Tom B ( )

I have ordered/used these evaporator pads in the past. The pads perform well for just one winter season. However, considering cost and effect ... the General Aire Humidifier, with its evaporator pad, is a real comfort. I've never had a complaint regarding your ordering process. User friendly and no fluff ... order, pay, receive. I'll be back.

Feb 17, 2013
Great Product at a Great Price by Phyllis C. Burch (Clarkston Mi US)

The General Aire Evaporator Pads are exactly what they are supposed to be and accomplish. The metal frame makes it a snap to place in your humidifier. Asked a National chain to show me their pads for my furnace. They showed me a pad. No frame and you had to replace more often because of the material. Yes. It was cheaper but I always go for quality first and foremost. I have been getting these pads for a number of years and will stick with General Aire. The only reason it was given a "4" was due to shipping costs going up. Hopefully it won't keep rising. That would be the only thing which would effect my ordering from your company.

Feb 8, 2013
General Aire Products and Service by ( )

General Aire people are very knowledgeable and helpful. I needed some technical advice and these peeople answered all my questions. Products are high quality.

Feb 6, 2013
Satisfied by ( )

Easy ordering. Fast shipment. Accurate instructions. Very pleased.

Jan 30, 2013
why by David Saville (St. Louis MO US)

I have two General Air humidifiers so the two pack worked out very well for me Pad fit fine, no problems. Seems to be running a lot of water. Is their a mix and max water rate defined in the manual?

Jan 21, 2013
Evaporator Pads by Jack Losee (Saline MI US)

Very satisfied, fast service and exactly what I ordered!

Jan 11, 2013
Excellent Service by Mark Reynolds (Royal Oak Mi US)

I've had my General Aire system for 13 years and finally had to replace the Evaporator Pad. Called the company and the person who took my order was very friendly and efficient. Thanks Guys!

Dec 20, 2012
Humidifier filter by David B (Richmond KY US)

Product arrived promptly, was exact fit and is installed and performing flawlessly. Would recommend

Dec 6, 2012
humdifer by HOWARD CHAPMAN (chicago US)

great product!

Nov 28, 2012
end user by robert thompson (maywood il US)

sastified with order

Nov 23, 2012
990-13 Evaporator Pads by Barry Hartleben (Rock Island IL US)

Parts arrived in a timely manner, were not damaged and were the correct parts ordered. Will continue to order these parts from General Aire

Oct 24, 2012
evaporator pads by John W Listermann (Cincinnati OH US)

I priced these pads, and several other parts recommended by our servivce technician for our humidified. First, there was nothing wrong with our humidifier, so I didn't need all the parts, for which he Quoted me a price of aver $700, which we could grt as "good customers" for $600 and somethingg. Due to the ease of use of your website, I priced the sme parts fo a little over $100. Anyway, since I didn't need all that, I purchased a two-pack of pads from you for about $34. His price for ONE was $104! It took me about five minutes to instal it. I had used your pads before and am well satisfied with their performance. My hat's off to you for dependable products, price, and ease of ordering. Delivery time was also great!

Sep 15, 2012
Did the job by Dominick Sangimino (Bellevue Ne US)

Last winter was the first time I used the product and it worked well.

Jul 24, 2012
Mr. Farmer by John Farmer, Sr. (Omaha Ne US)

I am a home owner and a retired owner of several apartment complexes in the Omaha, NE area. The evaporator pad on the humidifier of the furnace in the home I live in was found to have not been changed for years. In my attempt to purchase one in the Omaha area it was found that there was none to be found. Because of this I decided to contact General Aire over the Internet. This experience was really convenient and simple. In addition, the part was shipped in such an expeditious fashion that I did not have to suffer too much through the heat-wave Omaha and the rest of the notion is currently going through. For that my wife and I thank you very much. Sincerely, John Farmer, Sr.

Mar 22, 2012
Evaporator Pads by Eloise Hunt (Florissant Mi US)

Your response to my order was timely. I had not been able to find replacement pads locally for my humidifier unit. Thanks for your assistance.

Mar 7, 2012
"A Great Find" by David F. Yoder (Crown Point In US)

product was delivered quickly and correctly...thank you

Feb 17, 2012
John becker by John Becker (macomb mi US)

Parts are in stock, Customer Sevice is well trained to asnwer questions. Fast shipping of stock parts as well of having inventory of parts.

Jan 27, 2012
General Aire Filters by Jim Palmer (Greenwood Mi US)

The filters arrived in good condition and on time

Dec 23, 2011
General Aire 990-13 Evaporator Pad (2 Pack) by E. MICKELSEN (ROCK ISLAND IL US)

Quality product with a quick delivery. Thanks!

Dec 8, 2011
Doug C. by ( )

Just the parts I needed, and at a better price than the local suppliers.

Dec 4, 2011
Review by David Jacobson (Rockford Il US)

Everything was satisfactory from ordering to recieving the parts.

Nov 29, 2011
Homeowner by Steiniger, John (St. Charles MO US)

Excellent product, and timely service on order processing, units received in perfect condition and one installed, Thank You so much

Nov 29, 2011
General Aire 990-13 Evaporator Pad (2 Pack): by Sam Miele (Orland Park Il US)

Happy with the product. Shippied quickly

Nov 21, 2011
990-13 Evaporator Pads by Joanne M Palmer (Gainesville VA US)

We received them in good time and were able to have our furnace amn put the pad in on his fall visit. I saved one for next year.

Nov 5, 2011
Humidifier by Tony Toma (Oswego Il US)

The unit has been great to use and provides comfort to the home. I change the pad every year. Good humidifier.

Sep 9, 2011
Keith, homeowner by Keith Vega (Redford Township Mi US)

Received the product promptly & in good condition. Have not installed one yet, but did compare to old evaporator pad. Appears to be the correct unit(s) Good service, ease of ordering and fair price. What more could a person ask for? Thanks Folks!

Aug 12, 2011
General Aire 990-13 by Marlyn Nickelson (Westminster CO US)

Worked well. Installed well. The gentleman I spoke with on the phone to place the order was excellent. Good delivery.

May 24, 2011
evaporator pads by Joseph Schill Jr. (Auburn NY US)

excellent service! very pleased

Feb 19, 2011
evaporator pads by Christie Krapp (Pittsburgh PA US)

Correct part Arrived in a timely manner Will purchase from General Aire Parts again

Feb 18, 2011
General Aire 990-13 by Stan Bailey (cincinnati oh US)

Feb 13, 2011
990-13 Evaporator Pads by Bryan Finlay (London On CA)

Speedy delivery. Great quality. Instructions on replacement pack were better than the information in the owner's manual. Would be good if the instructions included suggested chemicals for removal of the deposits of rust, etc.

Feb 9, 2011
Purchase of filters by Jody Hosp (Des Plaines IL US)

Your CSR was very helpful with my purchase. I needed the filters and received them. Expedition and completion of my order was excellent. Looked at my humidifier, got the part number, accesssed website, sent an e-mail, response the next day, called and placed my order. Thank you for a painless experience. Good job. Hope your business is surviving these times. I would highly recommend your company.

Jan 26, 2011
General Aire 990-13 Evaporator Pads by Dave Hall (Platte City MO US)

Exactly as advertised, Fit perfectly, Performing admirably. Many thanks.

Jan 14, 2011
President by ( )

I was very saisfied with the service and am satisfied with the product. I order them every few years.

Jan 14, 2011
Review by Michael S. Seiler (Davison Mi US)

Received pads promptly. Pads were the correct ones ordered. Good doing business with you

Jan 10, 2011
Evaporator pads by Tim Lauer (Wichita Ks US)

I ordered both the solenoid valve assembly and the evaporator pads. The shipment arived quickly even with the holidays. Both items were easily installed and worked as advertised. My hunidifier is again working great. I will use this site again.

Jan 9, 2011
Evaporator Pads by Patti Harper (Saint Peters Mi US)


Jan 8, 2011
Evaporator pad by ( )

The evaporator pads arrived on time, and apart from the loose dust that came out of them, they fit properly in the humidifier and immediately cured the leaking problem in our furnace.

Jan 4, 2011
General Aire 990-13 Evaporator Pad (2 Pack) by David Feese (Castle Rock CO US)

Order was shipped promptly - completely satisfied with service

Jan 2, 2011
Home Owner by Trevor Welch (Mississauga On CA)

The product was sent very quickly and I installed it within 5 minutes the humidity now is about 45 % . I will certainly do business again with General Aire.

Dec 27, 2010
consumer by Robert Gregor (Louisville KY US)

The product is exactly as advertised and per spec. My only criticism is that there was a "white powder" in the bag that is necessary but I did not know it or see the information about it before opening the bag and spilling it every where. Please make a better effort to inform the consumer about this. Maybe a bright red lettered bold and large print on the plastic packaging would be good. Thanks,

Dec 27, 2010
General Aire 990-13 Evaporator Pad (2 Pack by Barry Kay (London On CA)

they are the filters I ordered

Dec 13, 2010
General Aire Evaporator Pad by Cecil Chung (Edmonton AB CA)

Pads were as advertised and reasonably priced. Very satisfied with my purchase.

Dec 12, 2010
Great Service by Chris Cockrum (Downers Grove IL US)

The pads work fine. I really want to commend you on your easy to use website and the fast service.

Dec 7, 2010
General Aire 990-13 Evaporator Pad by Brian Belmonte (Cheyenne WY US)

Very happy with the quick shipment and easy to follow instructions on the replacement. Thank you

Nov 28, 2010
home owner by ( )

Nov 27, 2010
Pleased with order by ( )

Order was received on time. Pad fits perfectly and works great. Was very pleased with the order.

Nov 22, 2010
General Aire 990-13 Evaporator Pad by Charles Ball (Castle Rock Co US)

The parts I ordered were exactly as described. They shipped on time and arrived undamaged. Also, I thought they were priced fairly.

Nov 14, 2010
Nice! by Danny Johnson (Reston VA US)

I like the two pack very much. You save a little bit and also I like the way they are packaged separately. I can keep one protected in its package until needed. I find it hard to believe that you have to change them out every year! My old one was in there for about 3 years! Of course, I did not know about changing these pads once a year. I may try and stretch it out to 2 years on each pad. I will evaluate it in the spring and see if any life is left in it.

Oct 31, 2010
Good Job by Bob Cunningham (Caledon On CA)

On line ordering process was painless, parts delivered on time and exactly as advertised. Only one minor issue, too bad we could not have ordered these parts from a warehouse in Canada.


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